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Technical Support

Monday - Friday7:30 am - 4:30 pm PacificPhone (toll-free): (888) 324-5363Visit Aeries Support

Business / Sales / training

Monday - Friday7:30 am - 4:30 pm PacificPhone (toll-free): (888) 487-7555Fax: (657) 202-3339

Mailing Address

Our offices are located atAeries Software770 The City Drive South,Suite 6500,Orange, CA 92868

Observed Holidays

Dr. Martin Luther King Day

- Mon, January 18, 2021

President's Day

- Mon, February 15, 2021

Memorial Day

- Mon, May 31, 2021

Independence Day

- Mon, July 5, 2021

Labor Day

- Mon, September 6, 2021

Veteran's Day

- Thu, November 11, 2021


- Thu, November 25, 2021- Fri, November 26, 2021

Winter Break

- December 24, 2021 - December 31, 2021

Who are you trying to reach?


The Aeries support portal has a wealth of information to many common, and even uncommon, questions about Aeries! Check it out here.

If you don’t find what you need, please submit a support request through our support center or call us at (888) 324-5363.


Interested in learning more about Aeries? Request more information by filling out this form or contact our Sales team by email at


Want to learn more about training courses offered by Aeries? Send us a message at

Business Development

Are you an ed-tech service provider that would like to partner with Aeries? Get connected with our Partner team at

General Questions

Have a general question for us? Contact us at

Aeries User Groups

Communities and resources managed by Aeries users

Customer Moderated Listserv

The Aeries_Talk Listserv is not run by Aeries Software staff. It is moderated by Aeries users and should not be viewed as a mechanism for contacting Aeries Software for Aeries support. It is, however, a useful forum to seek feedback from your fellow Aeries users. To subscribe, please visit

Slack Workspace

The new Aeries_Talk Slack workspace has been created! Join here

Once you have joined, you can find the workspace at

For some help on using slack, please visit the Slack help page.

Aeries Admins Users Group Slack Workspace

Formed by the members of the Network Professionals Forum session at the semi-annual Aeries conferences, the Aeries Admins Users Group (AUG) is run and moderated by Aeries users for general discussion purposes. Discussions are generally focused on project collaboration (crowdsourcing), technical inquiries (SQL, sysadmin, etc.), and policy/procedure management (best practices, data-driven decisions, Analytics, LCAP, etc.).

If you would like to participate in this Slack workspace, please join via the following link: Once you have joined, you can find the workspace at For some help on using slack, please visit